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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

If/Else Action

Improved Feature: If/Else Action

October 11, 20241 min read

The If/Else action allows you to separate contacts who trigger a workflow based on conditions you want them to meet, this helps you fine-tune your workflow and automate common actions that your customers perform. This action got a major revamp for your convenience, from prebuilt templates to a new image, let’s check out these changes!

⭐️What Changes Can You Expect?

  • Text Summary: Branches will now include a brief description of the branch condition if a branch has multiple conditions click the “+X more conditions”.

    Text
  • "Time of the Day": This condition allows you to select specific times up to 15-minute intervals for granular control.

    time of day
  • Configuration Screen: The options inside the condition dropdown menu have been organized into categories. And, you can drag and drop branches to reorganize them.

configuration screen

⭐️Scenario Recipes and How To Use Them?

  1. These will be prebuilt If/Else action templates to simplify the set-up process. To use it create or edit a Workflow and add an If/Else action.

    1
  2. Select the prebuilt template you want to use, by default Build Your Own will be selected meaning the branches will be blank.

    2
  3. If there are any prerequisites for a recipe they will be displayed under its name, you want to add them before using these recipes.

    3
  4. Once you’ve selected your preferred Scenario add the next steps to follow in the automation then click Save.

4

And there you have it, we hope you enjoy the enhancements to the If/Else action and can use them to boost your productivity and customer retention.

Improved FeatureNew UpdateAutomationsWorkflowsActions
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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