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We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.

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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

New Feature: New Communities Triggers in Workflows

We’ve added four new triggers to aid you in your Community management and engagement response. Let’s check what they are and how they are configured! ...more

Important Updates ,New Feature Release Workflows &Automations

July 23, 20261 min read

New Feature: New Communities Triggers in Workflows

Improved Feature: Goal Action Supports User Replies

The Goal Type “User Replied” allows you to use team member responses as the finishing condition for your workflow. Let’s check what has changed with this inclusion! ...more

Important Updates ,New Feature Release Workflows &Automations

July 22, 20261 min read

Improved Feature: Goal Action Supports User Replies

Improved Feature: Wait Step Now Supports User Replies

The Wait Type “Until A User Replies” allows you to use team member responses as the triggering condition for the next step. Let’s check what has changed with this inclusion! ...more

Important Updates ,New Feature Release Workflows &Automations

July 21, 20261 min read

Improved Feature: Wait Step Now Supports User Replies

New Feature: User Replied Trigger

The User Replied Trigger fires whenever a team member replies to a contact, making it easier to automate internal processes without waiting for a customer reply. Let’s learn how to use it! ...more

Important Updates ,New Feature Release Workflows &Automations

July 16, 20261 min read

New Feature: User Replied Trigger

Improved Feature: Notify Followers & Opportunity Owners with Workflows

We’ve expanded the Internal Notification capabilities, increasing the user selection options. Let’s check what has changed! ...more

Important Updates ,New Feature Release Workflows &Automations

July 08, 20261 min read

Improved Feature: Notify Followers & Opportunity Owners with Workflows

New Feature: Conversations SLA Trigger & Permissions Management

We’ve increased your management capabilities with the SLA timer in conversations, adding automation and permission limitations for an improved experience. Let’s learn how to use them! ...more

Important Updates ,New Feature Release Automations &Conversations

July 07, 20261 min read

New Feature: Conversations SLA Trigger & Permissions Management

New Feature: Calendly Actions & Triggers

With this feature, meeting details automatically sync to the CRM, helping you eliminate manual logging, add support for more complex, personalized automation, access AI agents, and increase your produ... ...more

Important Updates ,New Feature Release Workflows &Automations

July 06, 20261 min read

New Feature: Calendly Actions & Triggers

Improved Feature: Workflow AI Assistant

We’ve increased the response capabilities of your Workflow AI Assistant, allowing it to provide complete answers to conversational questions. Let’s check what has changed! ...more

Important Updates ,New Feature Release Workflows &Automations

July 03, 20261 min read

Improved Feature: Workflow AI Assistant

Improved Feature: Opportunity Owners & Followers in If/Else Action

Now, you can use owners and followers currently assigned to the opportunity as Conditions to route the contact when reaching the If/Else step. Let’s check the changes! ...more

Important Updates ,New Feature Release Workflows &Automations

July 01, 20261 min read

Improved Feature: Opportunity Owners & Followers in If/Else Action

New Feature: HouseCall Pro Actions & Triggers in Workflows

This lets you respond more efficiently to Home Services, keep your configuration flexible, improve lead capture, and make project management easier with an expanded array of automation tools. Let’s le... ...more

Important Updates ,New Feature Release Workflows &Automations

June 29, 20261 min read

New Feature: HouseCall Pro Actions & Triggers in Workflows

Improved Feature: Goal Event Action

We’ve added the Task option to the Goal Event action, making it easier to manage, follow up, and move contacts across workflows whenever your team completes a key step. Let’s learn how to use it! ...more

Important Updates ,New Feature Release Workflows &Automations

June 22, 20261 min read

Improved Feature: Goal Event Action

Improved Feature: AI Agent Action

With this addition, you can connect multiple knowledge bases to your AI Agent action, retrieving only the relevant information when needed. Allowing the agent to refer to them in its responses with st... ...more

Important Updates ,New Feature Release Workflows &Automations

June 18, 20261 min read

Improved Feature: AI Agent Action

New Feature: AI Data Extract Action

This action helps you clean your data, with space to provide context when needed, and a simple setup with templates that give you downstream-ready outputs for other workflow actions. Let’s learn how t... ...more

Important Updates ,New Feature Release Workflows &Automations

June 18, 20261 min read

New Feature: AI Data Extract Action

Improved Feature: Advanced Workflow Builder

Now, action and trigger sidebars can be resized or expanded to full screen based on screen size and preference. Let’s check these improvements! ...more

Important Updates ,New Feature Release &Automations

June 16, 20261 min read

Improved Feature: Advanced Workflow Builder

New Feature: Linear Actions & Triggers in Workflows

This integration allows for native connection with Linear, with two-way linking and a closed-loop feedback that helps you capture bugs, manage feature requests, and improve your responsiveness. ...more

Important Updates ,New Feature Release &Automations

June 05, 20261 min read

New Feature: Linear Actions & Triggers in Workflows
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