We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.




We’ve added four new triggers to aid you in your Community management and engagement response. Let’s check what they are and how they are configured! ...more
Important Updates ,New Feature Release Workflows &Automations
July 23, 2026•1 min read

The Goal Type “User Replied” allows you to use team member responses as the finishing condition for your workflow. Let’s check what has changed with this inclusion! ...more
Important Updates ,New Feature Release Workflows &Automations
July 22, 2026•1 min read

The Wait Type “Until A User Replies” allows you to use team member responses as the triggering condition for the next step. Let’s check what has changed with this inclusion! ...more
Important Updates ,New Feature Release Workflows &Automations
July 21, 2026•1 min read

The User Replied Trigger fires whenever a team member replies to a contact, making it easier to automate internal processes without waiting for a customer reply. Let’s learn how to use it! ...more
Important Updates ,New Feature Release Workflows &Automations
July 16, 2026•1 min read

We’ve expanded the Internal Notification capabilities, increasing the user selection options. Let’s check what has changed! ...more
Important Updates ,New Feature Release Workflows &Automations
July 08, 2026•1 min read

We’ve increased your management capabilities with the SLA timer in conversations, adding automation and permission limitations for an improved experience. Let’s learn how to use them! ...more
Important Updates ,New Feature Release Automations &Conversations
July 07, 2026•1 min read

With this feature, meeting details automatically sync to the CRM, helping you eliminate manual logging, add support for more complex, personalized automation, access AI agents, and increase your produ... ...more
Important Updates ,New Feature Release Workflows &Automations
July 06, 2026•1 min read

We’ve increased the response capabilities of your Workflow AI Assistant, allowing it to provide complete answers to conversational questions. Let’s check what has changed! ...more
Important Updates ,New Feature Release Workflows &Automations
July 03, 2026•1 min read

Now, you can use owners and followers currently assigned to the opportunity as Conditions to route the contact when reaching the If/Else step. Let’s check the changes! ...more
Important Updates ,New Feature Release Workflows &Automations
July 01, 2026•1 min read

This lets you respond more efficiently to Home Services, keep your configuration flexible, improve lead capture, and make project management easier with an expanded array of automation tools. Let’s le... ...more
Important Updates ,New Feature Release Workflows &Automations
June 29, 2026•1 min read

We’ve added the Task option to the Goal Event action, making it easier to manage, follow up, and move contacts across workflows whenever your team completes a key step. Let’s learn how to use it! ...more
Important Updates ,New Feature Release Workflows &Automations
June 22, 2026•1 min read

With this addition, you can connect multiple knowledge bases to your AI Agent action, retrieving only the relevant information when needed. Allowing the agent to refer to them in its responses with st... ...more
Important Updates ,New Feature Release Workflows &Automations
June 18, 2026•1 min read

This action helps you clean your data, with space to provide context when needed, and a simple setup with templates that give you downstream-ready outputs for other workflow actions. Let’s learn how t... ...more
Important Updates ,New Feature Release Workflows &Automations
June 18, 2026•1 min read

Now, action and trigger sidebars can be resized or expanded to full screen based on screen size and preference. Let’s check these improvements! ...more
Important Updates ,New Feature Release &Automations
June 16, 2026•1 min read

This integration allows for native connection with Linear, with two-way linking and a closed-loop feedback that helps you capture bugs, manage feature requests, and improve your responsiveness. ...more
Important Updates ,New Feature Release &Automations
June 05, 2026•1 min read
