Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
Improved Feature: Call Recording Message Can Now Be Disabled
Call Recording helps you guarantee customer satisfaction and monitor your employees' performance. However, people may behave differently when they know they’re being recorded, so we’ve allowed you to disable the recording notice.
⭐️How Will These Changes Affect You?
Disable box: If you don’t want a message to be reproduced, you may now disable the message.
Empty Message Box: Disabling the Call Recording Notice allows you to keep the message box blank, automatically removing its content.
⭐️How To Disable The Call Recording Notice?
If you want to keep your recording private, you can disable the notification message by following these steps:
Start by accessing the Phone System tab inside your account settings. Click the three-dot icon next to the phone number to edit.
Select Edit Configuration.
Uncheck the box next to the Play Call Recording Message option.
Click Save at the bottom of your phone settings to save the changes.
And there you have it. Please keep in mind local regulations when deciding if you should disable your message. We’ve made this improvement as a response to your requests, so we hope you enjoy it!
