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Responding to your reviews makes customers feel appreciated and heard, it encourages them to further engage with your business and helps you build a strong positive reputation online. However, responding to reviews can become overwhelming. To help you manage them we’re excited to announce the Review Received Trigger!
⭐️Why Is This Feature Beneficial To Your Company?
Automated Management: Filter spam, and create smart filters and automated responses for your incoming reviews allowing for streamlined handling.
Perfect Responses: Keep the interactions rolling and customers satisfied with automated responses you can customize to your liking, ensuring smooth interactions at all times.
Boosted Productivity: This allows you to simplify your processes and increase efficiency for your company’s review handling leading to more conversions.
⭐️How To Use the Review Received Trigger:
Navigate to the Workflows tab inside the Automation section and create a new workflow.
Click + Add New Trigger and select New Review Received.
Click +Add Filters and set the filters you want the review to meet.
Set the rest of your workflow then click Save to finish your workflow.
Enjoy the simplified Review Responses and automated management with the inclusion of the Review Received Trigger. This awesome tool will help you leverage the power of your workflows to build a solid reputation.