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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

TikTok DMs & Comment Automation

New Feature: TikTok DMs & Comment Automation

October 29, 20251 min read

TikTok helps you reach and connect with audiences in an approachable way, encouraging them to interact with your business. To make responding to their engagement easier, we’re glad to introduce the option to automate replies with workflows. Let’s check how!

⭐️ How To Automate TikTok Responses?

  1. To manage DMs, set the trigger to customer replied and add the filter “Reply channel is TikTok.”

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  2. Choose the action “TikTok Interactive Messages” and configure your automated response.

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  3. To automate responses to comments, use the trigger “TikTok Comment(s) on a Reel.”

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  4. Add the action Reply in Comment to automate responses.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Easy Conversation Management: View and reply to TikTok messages directly from your Conversation inbox, no need to switch platforms

  • Automated DM Responses: Create TikTok DM automations for seamless, consistent communication that makes contacts feel valued and special.

  • Algorithm Prioritization: Boost engagement by automatically replying to TikTok comments, helping you generate more leads and helping your posts remain at the top of everyone's For You page.

Using automation to respond to your TikTok comments helps you be more active, boosting your posts and connecting with an even bigger audience. We hope you enjoy it!

New FeatureNew UpdateWorkflowsAutomationTikTok
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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