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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Requested to Join Group Trigger

New Feature: Requested to Join Group Trigger

September 08, 20261 min read

Previously, you could not connect join request data to workflow automations. However, as communities grow, you need an efficient way to screen, route, and act on incoming requests. This trigger allows you to build intelligent approval flows that use the content of member responses. Let’s learn how to use it!

⭐️ How To Use The Requested to Join Group Trigger?

  1. Go to the Workflows tab inside the Automation section and create or edit a new workflow.

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  2. Add the “Requested to Join Group” trigger.

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  3. Select an operator, then choose the target group.

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  4. Membership questions configured for that group appear as Filter fields.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Improved Request Management: The trigger helps you manage growing communities without becoming overwhelmed, with automations that encompass the entire join request lifecycle.

  • Question-Based Filters: Create workflows that route differently based on what users say with the integrated filter fields that Membership Questions create.

  • AI-Powered Screening: Membership question responses can be passed into GPT prompts inside workflows, allowing you to manage requests, grant group access, or flag them for manual review.

This helps you manage Groups with request-based access enabled. No changes are needed on the member-facing side; the join request experience remains the same. And the automation happens behind the scenes. We hope you enjoy it!

New FeatureNew UpdateWorkflowsAutomation
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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