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We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.

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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

New Review Received Trigger

New Feature: New Review Received Trigger

September 02, 20261 min read

Responding to reviews keeps customers feeling heard and valued. This is a hard standard to achieve for smaller businesses. So, we’ve added a New Review Received trigger to help you manage reviews coming from all platforms. Let’s learn how to use it!

⭐️ How To Use The New Review Received Trigger?

  1. Go to the Workflows tab inside the Automation section and create or edit a new build.

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  2. Add the trigger “New Review Received.”

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  3. Add filters to narrow down which reviews trigger the workflow.

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  4. Select an operator, then enter the desired value.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Multi-Platform Support: The trigger source list now includes every supported review platform connected to the account, reducing manual monitoring of third-party platforms.

  • Automate Actions: Build workflows that respond to reviews faster and more consistently, regardless of where customers leave reviews.

  • Improved Workflow ROI: The expansive platform support lets you obtain more value from your existing response integrations, applying them across the board.

This trigger allows you to create automated actions when new reviews come in from any of your connected review platforms, simplifying management for your team while keeping customers satisfied. We hope you enjoy it!

New FeatureNew UpdateAutomationWorkflows
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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