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Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

New Goal Events

Improved Feature: New Goal Events

March 23, 20261 min read

The Goal Event action helps you efficiently manage contacts who meet a specific condition. We’ve increased the events this action supports to include when a contact pays an invoice or clicks a review request link. Let's check the changes!

⭐️How Will These Changes Affect You?:

  • Invoice Paid: The goal is complete when the contact has an invoice marked Paid or Partially Paid, and can be filtered to the one tied to your selected Send Invoice step (if chosen).

    a
  • Review Request Clicked: The goal completes when the contact clicks a review request link across any channel. You can filter this event to include only limited channels or review links.

    b

⭐️How To Use The New Goal Events?

Setting these goal events follows the same pattern as existing ones. But, in case you aren’t familiar with the Goal Event action, follow along to learn more about it!

  1. Head to the Workflows tab inside the Automation section and create or edit a workflow.

    1
  2. Add a Goal Event step in your workflow.

    2
  3. Choose Invoice Paid or Review Request Clicked, then set your filters.

    3
  4. Choose what happens if the contact reaches the Goal step before the event occurs, then save the action.

    4

Once done customizing, simply save your workflow. These goals let you move contacts forward based on real outcomes, without extra branches or manual checks. We hope you enjoy it!

Improved FeatureNew UpdateAutomationsWorkflowsGoal EventsReputationInvoices
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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