Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
Improved Feature: The Dialer Refresh
Your Dialer is a powerful tool that allows you to contact customers. But, what if you need to redirect an incoming call? Or if you want it to refresh automatically? We’ve made a few improvements to the dialer, which allows you to access new features.
⭐️How Will These Changes Affect You:
Automated Refresh: Start dialing a number the moment you click on the dialer. As you go, the system will automatically search your contacts for matches.
Incoming Call Transfer: Previously, you could only transfer outgoing calls. Now, this is not a limitation! Enjoy doing call transfers even for incoming calls.
Notes and Tags Integration: Once a call ends you can add notes or tags to the contact directly from the dialer, no need to open their contact card.
⭐️How To Use The Dialer Improvements?
To use these upgrades you will need to enable them first, from there they will be integrated into your dialer. With the option to disable the changes if needed.
Navigate to the Labs section inside your settings and toggle Dialer Refresh on.
Click the phone icon to access your dialer.
Now, you should see the Transfer options available for incoming calls.
Once the call is over select the Tags or Notes options. This will open the Tag selector or Note pad, after adding the information needed click save to apply the changes.
These improvements will be implemented across all accounts on 31 Mar 2025. They will bring your dialer game to the next level.
