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Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Goal Actions in Workflows

Improved Feature: Goal Actions in Workflows

October 15, 20251 min read

The Goal Event action helps you redirect contacts as necessary inside your workflow, ensuring they meet the conditions needed to continue in their process. And to maximize its potential, we’ve given it an upgrade. Let’s check the updates out!

⭐️How Will These Changes Affect You:

  • Expanded Goal Types: Select between a variety of goal types to trigger this action, including new triggers for “Payment Received” and “Document Status.”

    a
  • Multi-form Support: Use the check drop-down menu to select multiple forms for a single action.

    b

⭐️How To Use The Goal Event Action?

The goal event action can change how your workflow works, so let’s check how to use it!

  1. Start by creating or editing a workflow inside the Workflow tab in the Automation section.

    1
  2. Click the plus sign icon to add an action, then select the Goal Event action.

    2
  3. Set the type of goal, the step to wait for, and other conditions related to the goal type.

    3
  4. Select the action you want the workflow to execute upon arriving at the Goal Action, then click Save Action.

    4

This will help you ensure customers are properly qualified before moving forward with their process, whether that be ensuring payment was connected or a document signed, making it easy for you to correct as needed.

Improved FeatureNew UpdateGoal ActionsWorkflowsAutomation
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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