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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Fathom Actions & Triggers

New Feature: Fathom Actions & Triggers

April 08, 20261 min read

Fathom automatically transcribes and summarizes. Since this information is critical to customer relationships, we’ve added a connection to it in workflows to help you easily include this data in the CRM. Let's learn how!

⭐️ How To Use Fathom Actions & Triggers?

  1. First, head to the Integration section inside your account settings and click “connect” under Fathom.

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  2. Choose a Fathom trigger or action.

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  3. Fields will appear to specify the meetings to interact with.

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  4. Test your trigger or action before saving to ensure proper connection.

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⭐️Why Is This Feature Beneficial To Your Company?

  • Easy Data Management: Use meetings as the starting point of conversations or add information into the system thanks to this connection.

  • Information Organization: You can match contacts using participant details within your workflow to keep meeting notes, summaries, and transcripts.

  • Automated Syncronization: This reduces manual updates and eliminates the need for third-party automation tools by building an integrated bridge.

The integration helps you turn meeting conversations into automated workflows such as follow-ups, task creation, and internal notifications without manual effort. We hope you enjoy it!

New FeatureNew UpdateWorkflowsAutomationsFathomActions & Triggers
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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