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Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Invoice Reminders

Improved Feature: Add Business Hours to Invoice Reminders

December 30, 20241 min read

Invoice Reminders help you improve your payment rates, keep customers informed, and improve your support experience. To ensure that if any issues or questions arise from a reminder you can easily respond to them with the introduction of Business Hours. Let’s check what to expect!

⭐️How Will These Changes Affect You:

  • Limited Sending Hours: Invoice reminders will only be set within business hours. If an invoice reminder is due outside them, it will be sent the next day at the available first hour.

    a
  • Preferred Timezone: The business hours will be counted in the selected timezone, meaning if the business and customers' timezone differ the system will stick to one.

    b
  • Future Invoices: Once the settings are saved all future invoices will follow your guidelines, ensuring accuracy in managing reminders across invoicing.

    c

⭐️How To Add Business Hours to Invoice Reminders?

  1. Head to the Invoices tab and click the gear icon to access your settings.

    1
  2. Select Reminder Settings, to configure the reminder to send out.

    2
  3. After inputting your reminder settings you can enter Business Hours to limit sending time and select whether the Reminders should be sent according to your business or the customers' timezone.

    3
  4. Click Save when you have added the desired reminders.

4

Enjoy the enhanced flexibility and accuracy of your Invoice Reminders by adding Business Hours. This will help you increase payments and provide a responsive support experience for your customers.

New UpdateImproved FeaturePaymentsInvoicesReminders
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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