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We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.

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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Reviews AI Agents

New Feature: Reviews AI Agents

April 24, 20251 min read

The way you respond to reviews goes a long way in dissuading a negative comment or encouraging positive reviewers to keep interacting with your business. With the power of AI Agents, you can have a customizable team handling the responses!

⭐️Why Is This Feature Beneficial To Your Company?

  • Multiple Voices: Manage multiple AI agents with distinct personalities in one place, using response rotation to create organic-feeling replies.

  • Brand Consistency: Easily maintain a unified voice across all responses, even when using multiple languages to interact with customers, increasing the engagement rates for your business.

  • Smart Assignment: Match agents to sentiments or use round-robin rotation for variety, ensuring the correct voice and personality is responding to your reviews. Satisfying customers while you focus on growing your business.

⭐️How To Create A Reviews AI Agent?

  1. First, head to the Settings tab of your Reputation section and click + Create Agent.

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  2. Select a prebuilt agent or “Start from scratch” to create your own, then click Proceed.

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  3. Set the agent’s conditions, such as the tone, language, and review source, then click Generate to get a preview.

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  4. When you’re satisfied with the AI responses, click save to add it to your agents.

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Create your response team without having to hire more people, using the dynamic AI personalities to reduce repetitive or robotic responses, and taking your review management to the next level.

New FeatureNew UpdateReputationReviewsAI Agents
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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