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We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.

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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

View & Filter Conversations by Followers

New Feature: View & Filter Conversations by Followers

October 04, 20241 min read

Finding a conversation with your customers gets trickier the more your business grows. One of your best friends when this happens to you is Filters. They allow you to easily separate conversations based on specific criteria. The most recent addition to this is the option to View & Filter Conversations by Followers.

⭐️Why Is This Feature Beneficial To Your Business?

  • Increased Efficiency: This feature allows you to find specific conversations assigned to a team member in seconds

  • Improved Productivity: By filtering out unnecessary messages you drown out the distractions, giving you time to focus on the conversations at hand.

  • Enhanced Control: Remove unnecessary conversations and cater your inbox to the specific contacts you need to follow up with.

⭐️How To View & Filter Conversations by Followers:

  1. Navigate to the Conversations tab inside the Conversations Section.

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  2. Click the funnel icon to open the filters.

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  3. Select Follower Assignment (Contact). Here you can choose between Followed by Me and Follow by specific User to check for a team member’s interaction.

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  4. Once you’ve selected an option click Apply to start filtering.

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This feature allows you to quickly find conversations you or a fellow team member is assigned as a follower to, which enhances communication with your customers and simplifies your process.

New FeatureNew UpdateImproved FeatureConversationsFilters
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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