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New Features

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New Updates

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Resources & Tools

Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Group Chats for SMS

New Feature: Group Chats for SMS

November 05, 20241 min read

Group Chats for SMS allow you to engage multiple contacts in a single conversation that updates all members simultaneously. This will help you streamline your messaging efforts and ensure everyone stays informed and connected. Let’s check out why you should use them and how to implement them!

⭐️Why Is This Feature Beneficial To Your Business?

  • Streamlined Messaging: This allows you to limit the amount of back-and-forth and repetition of individual messages when multiple related contacts need to be informed.

  • Improved Efficiency: Handling many members at once ensures everyone stays informed and can contribute to conversations in real time minimizing time delays or miscommunication.

  • Enhanced Collaboration: This feature spotlights group effort and discussion, promoting participation from all members. This is particularly useful in scenarios where multiple parties need to stay updated.

⭐️How To Use Group Chats for SMS:

  1. Navigate to the Conversations section, click on Create a new message, and select Group Message.

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  2. Choose the phone number you want to use for the group chat and select your participants; you can add both primary and secondary numbers of contacts.

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  3. Click on Create Group and send your message. The message will be sent to all contacts added to the group.

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  4. Once a group is created, messages will still be sent to the initial numbers added, even if a contact is deleted or their number is changed; "Updated" and "Deleted" tags will appear beside those contacts' names.

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Group Chats for SMS allows you to streamline operations, improve collaboration, and ultimately drive success from fewer conversations resulting in more informative and manageable messages.

New FeatureNew UpdateConversationsGroup ChatsSMS
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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