Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
Improved Feature: Review Requests Page
Review requests can be sent in many ways and provide you with customer insights. However, sorting through the responses can become overwhelming once you’re receiving plenty of replies. So, we’ve improved the Request page with powerful search and filtering capabilities for better request management. Let's check the changes!
⭐️How Will These Changes Affect You?:
Search Bar: Added a search bar at the top of the Review Request page that supports result pulling for contact name, email, and phone number.
Channel Filters: Use the “Sent via” selector to limit results to reviews requested specifically from WhatsApp, Email, or Phone.
Status Selector: Use the “Status” selector to limit the shown results by selecting from Queued, Undelivered, Failed, Sent, Delivered, Opened, and Read.
⭐️Why Is This Feature Beneficial To Your Company?
Increased Control: This feature reduces the need for manual scrolling and pagination, minimizing time-waste and avoiding errors, especially for high-volume accounts.
Rapid Review Location: With search and filtering, your team can quickly find the right contact and take action, improving response times and customer experience.
Simplified Insights: The filters swiftly separate data, giving you a clear view of emerging tendencies in your reviews and simplifying customer retargeting.
The powerful search and filtering capabilities will help you address reviews swiftly, providing a smooth response management that keeps customers happy and helps you prevent issues head-on. We hope you enjoy it!
