Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
Improved Feature: Increased Bot Message Limit per Conversation
Previously, bots frequently hit the message limit, causing conversations to stop and requiring manual admin intervention. So, we’ve raised the limit from 25 to 100 messages, allowing bots to continue longer, more complex conversations without stopping unexpectedly. Let’s check how to modify it!
⭐️How to Increase The Bot Message Limit per Conversation?
Head to the Conversation AI tab in the AI Agents section, then click the three-dot icon next to your desired agent to edit it.
In the Bot Settings, navigate to “Maximum messages a Bot can send in a Conversation” inside the Advanced Settings.
Set a value between 1 and 100.
Finally, save your changes.
⭐️Why Is This Feature Beneficial To Your Company?
Improved Efficacy: The higher limit helps you take a hands-off approach to conversations, helping you provide faster responses without intervention.
Automation Reliability: This provides you with better support for longer, more complex AI-driven interactions that can be implemented at scale.
Natural Experiences: This update will greatly reduce unexpected conversation drop-offs, resulting in more natural interactions for your customers.
The new message limit applies automatically to all Prompt-based bots and Form-based bots, and all other behavior remains unchanged, making it easy to raise the message cap. We hope you enjoy it!
