Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
New Feature: Community Comment Management in Social Planner
Responding to your Community members frequently and quickly goes a long way in keeping their interest high. Now, you can manage these responses without switching tabs, helping you no longer miss conversations. Let’s learn how to respond to comments from your CRM!
⭐️ How To Respond To Community Comments From The Social Planner?
Navigate to the Comments area inside the Social Planner tab of your Marketing section.
To respond to a comment, click View More Comments to open the detailed view.
Click Reply under the comment you want to respond to.
Type in your response in the text bubble under the comment.
⭐️Why Is This Feature Beneficial To Your Company?
Increased Interactions: Timely responses keep conversations alive, creating a more lively community group that entices members.
Simplified Moderation: This helps you quickly address comments, reducing harm should any negative interaction occur, and gaining insights into your members' needs and concerns.
Improved Rapport: Replying to comments shows that the team is listening and engaging, which builds a stronger connection with your audience.
You can now respond to community post comments directly inside Social Planner, making it easier to manage conversations without navigating to the native community platform. We hope you enjoy it!
