Stay Up To Date
We believe in keeping you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our courses and system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered. Bookmark this page and check back regularly. We're committed to ensuring that your learning experience remains exceptional and that you have all the information you need to succeed.
New Features
New Updates
Resources & Tools
Important Updates
Here are some of the most recent updates we thought would be helpful to take note of
New Feature: Issue Badge Action
This action helps you automate recognition, keep learners engaged, and break down long learning paths into gamified experiences they can showcase as soon as they reach a milestone. Let’s learn how to ... ...more
Important Updates ,New Feature Release &Workflows
September 24, 2026•1 min read
Improved Feature: Custom Values in Workflows
We’ve made UI changes to Custom Value support within Workflows, creating a more streamlined management experience. Let’s learn what has changed! ...more
Important Updates ,New Feature Release Workflows &Automations
September 18, 2026•1 min read
Improved Feature: AI Agent Action
We've increased AI model support for the AI Agent action and improved the controls available to you to create the perfect responses. Let's check out the changes! ...more
Important Updates ,New Feature Release Workflows &Automations
September 17, 2026•1 min read
Improved Feature: Update Contact Field Action
We’ve expanded the action types in the Update Contact Field action to better accommodate multi-selection fields. Let’s learn how to use it! ...more
Important Updates ,New Feature Release Workflows &Automations
September 07, 2026•1 min read
Improved Feature: Workflow AI Assistant
We’ve improved the way new iterations are managed when using the Workflow AI Assistant, helping you easily restore and compare changes. Let’s give this update a look! ...more
Important Updates ,New Feature Release &Workflows
August 21, 2026•1 min read
New Feature: Email Actions Available in Company and Custom Object Workflows
This feature helps you automate emails from Company and Custom Object workflows, with easy multi-relationship contact management, simplifying your connection with related contacts without needing work... ...more
Important Updates ,New Feature Release Workflows &Automations
August 14, 2026•1 min read
New Feature: New Communities Triggers in Workflows
We’ve added four new triggers to aid you in your Community management and engagement response. Let’s check what they are and how they are configured! ...more
Important Updates ,New Feature Release Workflows &Automations
July 23, 2026•1 min read
Improved Feature: Goal Action Supports User Replies
The Goal Type “User Replied” allows you to use team member responses as the finishing condition for your workflow. Let’s check what has changed with this inclusion! ...more
Important Updates ,New Feature Release Workflows &Automations
July 22, 2026•1 min read
Improved Feature: Wait Step Now Supports User Replies
The Wait Type “Until A User Replies” allows you to use team member responses as the triggering condition for the next step. Let’s check what has changed with this inclusion! ...more
Important Updates ,New Feature Release Workflows &Automations
July 21, 2026•1 min read
New Feature: User Replied Trigger
The User Replied Trigger fires whenever a team member replies to a contact, making it easier to automate internal processes without waiting for a customer reply. Let’s learn how to use it! ...more
Important Updates ,New Feature Release Workflows &Automations
July 16, 2026•1 min read
New Feature: Client Portal File Uploaded Trigger
We’ve added a trigger to help you create seamless document-driven customer journeys within the Client Portal Shared Documents experience. Let’s learn how to use it! ...more
Important Updates ,New Feature Release Membership &Workflows
July 15, 2026•1 min read
Improved Feature: Notify Followers & Opportunity Owners with Workflows
We’ve expanded the Internal Notification capabilities, increasing the user selection options. Let’s check what has changed! ...more
Important Updates ,New Feature Release Workflows &Automations
July 08, 2026•1 min read
New Feature: Calendly Actions & Triggers
With this feature, meeting details automatically sync to the CRM, helping you eliminate manual logging, add support for more complex, personalized automation, access AI agents, and increase your produ... ...more
Important Updates ,New Feature Release Workflows &Automations
July 06, 2026•1 min read
Improved Feature: Workflow AI Assistant
We’ve increased the response capabilities of your Workflow AI Assistant, allowing it to provide complete answers to conversational questions. Let’s check what has changed! ...more
Important Updates ,New Feature Release Workflows &Automations
July 03, 2026•1 min read
Improved Feature: Opportunity Owners & Followers in If/Else Action
Now, you can use owners and followers currently assigned to the opportunity as Conditions to route the contact when reaching the If/Else step. Let’s check the changes! ...more
Important Updates ,New Feature Release Workflows &Automations
July 01, 2026•1 min read
