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Important Updates

Here are some of the most recent updates we thought would be helpful to take note of

Wait Action Revamp

Improved Feature: Wait Action Revamp

June 09, 20261 min read

We’ve completely redesigned the Wait action with a new intent-based UI, condensed options, recurring schedules, and an AI-powered setup to make your workflow configuration easier. Let's check the changes!

⭐️How Do These Changes Affect You?:

  • Intent-Based Card Selection: The type selector now presents what the contact should wait for, no more hunting through nested dropdowns to find options like "Wait for a contact reply."

    a
  • Grouped Wait Types: Related wait types are now grouped under single cards to reduce clutter, batching contact actions together, and all booking types as one.

    b
  • Setting Up With AI: A CTA at the top of the Wait action lets you define your desired wait behavior so the AI Builder agent generates a configured Wait action card.

    c

⭐️How To Use The Wait Action?

Let’s go over how to add and configure the Wait Action with these improvements!

  1. Head to the Workflows tab inside the Automation section and edit or create a new workflow.

  2. Add the Wait action where you see fit.

    2
  3. Select your desired intent or use a setup with AI to be recommended an option.

    3
  4. Configure your waiting as desired. You can do so with standard or dynamic values, as well as specific days and times down to the second.

    4

The new single-step date setup and intent-based card layout with contextual reordering eliminates confusion, helping you approach your workflow building straightforwardly and supporting you with AI whenever needed. We hope you enjoy it!

New FeatureNew UpdateWorkflow ActionsAutomation
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Automation Assistant

Hey there, it's great to introduce you to our Automation Assistant – your new ally in navigating our amazing software. This digital buddy is the result of a lot of hard work from our team and a sprinkle of AI magic. But what's it all about? Well, think of it as your personal guide to becoming a software pro. It's here to keep you in the loop with updates, show you the ropes with helpful videos, and share insights that will make you a software whiz. We understand that mastering software can sometimes be a challenge, but with the Automation Assistant by your side, you've got a friend who's always ready to lend a hand and ensure your success in the software world. So, welcome your new companion, and let's conquer this software adventure together!

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